Our main objective is to
keep you happy! Customer service is our number one
concern. If something is not right, please call us
first. sms Tech Solutions will make every effort possible to
correct the problem. Here are just a few things that you
should know before placing your order. Licenses and network
versions are not returnable. If you have questions about
these products, and what system requirements are necessary, please
call us before you order. Once an order has been placed, it
can only be cancelled prior to being fully processed. Orders
can only be cancelled with an ok from customer service @
800.656.7702
If you need to request a
return, please call for the RA number, 800.656.7702
Products can only be
returned within 30 days of the order date. It must be in new
condition with all disks, packing materials, accessories, key
codes, cards, manuals and any other materials included.
Any items that are
returned in poor condition that cannot be resold will not be
credited to your account. We will send them back to you or
charge a restocking fee of up to 25% of the purchase price.
Please make sure that the items you return meet resale
requirements.
sms Tech
Solutions will do all that we can to get it right the first
time!