Our main objective is to keep you happy!  Customer service is our number one concern.  If something is not right, please call us first.  sms Tech Solutions will make every effort possible to correct the problem.  Here are just a few things that you should know before placing your order.  Licenses and network versions are not returnable.  If you have questions about these products, and what system requirements are necessary, please call us before you order.  Once an order has been placed, it can only be cancelled prior to being fully processed.  Orders can only be cancelled with an ok from customer service @ 800.656.7702

If you need to request a return, please call for the RA number, 800.656.7702

Products can only be returned within 30 days of the order date.  It must be in new condition with all disks, packing materials, accessories, key codes, cards, manuals and any other materials included.

Any items that are returned in poor condition that cannot be resold will not be credited to your account.  We will send them back to you or charge a restocking fee of up to 25% of the purchase price.  Please make sure that the items you return meet resale requirements.

sms Tech Solutions will do all that we can to get it right the first time!